Terms & Conditions

By accessing or using the LinxMD website (linxmd.ai) or any of our services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

These Terms apply to all visitors, users, and others who access or use our website and services, including participation in any SMS marketing campaigns operated by LinxMD.

LinxMD provides remote healthcare administrative support services including, but not limited to, prior authorization, medical scribing, patient scheduling, billing support, chronic care management, and patient communication services.

Our services are provided to licensed healthcare practices and organizations. By engaging our services, you represent that you are authorized to enter into agreements on behalf of your healthcare organization.

Service terms, pricing, and scope are governed by separate service agreements between LinxMD and each client practice.

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You may not:

All content on the LinxMD website, including text, graphics, logos, images, and software, is the property of LinxMD or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.

LinxMD maintains HIPAA-aware practices in the delivery of our services. We enter into Business Associate Agreements (BAAs) with covered entities as required by the Health Insurance Portability and Accountability Act (HIPAA).

Information submitted through our website contact forms is used for business development purposes and is not considered Protected Health Information (PHI). PHI handled as part of service delivery is governed by separate BAAs and service agreements.

The LinxMD website and its content are provided "as is" without warranties of any kind, either express or implied. LinxMD does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

To the fullest extent permitted by law, LinxMD shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or our services, even if advised of the possibility of such damages.

LinxMD's total liability for any claim arising from these Terms shall not exceed the amount paid by you to LinxMD in the three months preceding the claim.

Your use of the LinxMD website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at linxmd.ai/privacy to understand our practices regarding the collection, use, and disclosure of your personal information, including our SMS data non-sharing policy.

Our website may contain links to third-party websites or services. These links are provided for your convenience only. LinxMD does not endorse and is not responsible for the content, privacy practices, or terms of any third-party websites.

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our website shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in DuPage County, Illinois, in accordance with the rules of the American Arbitration Association.

LinxMD reserves the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page with a revised "Last Updated" date. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms.